About

Expertise

My passion is user-centered design, and as a UX/UI designer I am a committed user advocate. I translate requirements and user stories into wireframes and high-fidelity prototypes that emphasize usability and communicate complex ideas quickly and precisely. My expertise includes re-inventing outdated applications, creating new, responsive applications that increase user satisfaction and loyalty, and making great design invisible.

  • Extensive experience in designing prototypes for financial, e-commerce, and government applications.
  • Demonstrated ability to effectively collaborate in a fast-paced, cross-functional Agile environment.
  • Adobe Creative Suite, Axure, Balsamiq
  • HTML/CSS, Bootstrap, jQuery
  • W3C WCAG and Section 508

Recent Projects

Blue Cross Blue Shield North Carolina

Served as the senior UX designer for an Amazon Web Services-based data sharing application for Blue Cross/Blue Shield North Carolina. Duties included meeting with stakeholders, gathering and refining requirements, and creating wireframes, UX flows, and interactive HTML/JavaScript/CSS prototypes.

Macquarium

Used Agile methodology to create compelling designs that demonstrated the power and value of rich internet experiences for General Services Administration (GSA) users. Collaborated closely with the development team to conceptualize, design, and prototype web applications using HTML5/CSS, Bootstrap, and jQuery. Created user profiles, annotated wireframes, and visual designs, identifying design tradeoffs and alternatives as needed to help users interact instinctively with the UI and perform their tasks intuitively.

eCameron, Inc.

Provided UX/UI design services for Power2Practice and Power2Patient, an integrative medicine system developed for Ageology. Was responsible for creating elegant, usable designs for a physician-facing practice management system and a patient-facing electronic medical records system. Used my extensive problem-solving and creative capabilities to develop flows, wireframes, and detailed visual designs for a large, complex user interface that encompassed a multi-page questionnaire, a physician dashboard, an appointment scheduling engine, and a medication ordering system.

ICF International

Served as the UX/UI lead on a project to completely redesign a complex contract management application for the FAA. Using HTML/CSS and jQuery, was responsible for conducting a heuristic evaluation of the current application, creating a new, workflow-based user interface design, and leading UX requirements discussions with business analysts, developers, and key stakeholders. Established design standards and provided guidance on best practices in UX/UI design.

U.S. Customs and Border Protection Service

Designed new user interfaces to help transition a complex mainframe system to a Web-based platform. Participated in the full application life cycle, from requirements gathering and analysis to use case and interface design and user testing. Was responsible for all levels of prototypes and wireframes through final specifications. Worked closely with cross-functional teams to ensure successful product specification, design, and adherence to Section 508 requirements.

Usability & Design Division of the U.S. Patent and Trademark Office (USPTO)

Created a comprehensive set of usability and UX/UI best practices for contractors developing internal and external Web sites and applications.

Axiaware

Participated in an Agile environment to design, build, and integrate user interfaces for a major credit union loan application. Duties included conceiving and designing the overall "look and feel" of the application, including creating user experience design mockups and documentation to communicate design ideas to other teams. Created user stories that described desired functionality and features from the vantage point of the user. Participated in project planning, brainstorming, and weekly "deep dive" meetings with business analysts and developers to identify and prioritize requirements.

Education

Bachelor of Arts

Vanderbilt University, Nashville, Tennessee

English: Major with specialty in Renaissance literature. Coursework included analysis of literature, with emphasis on motivation, nuance, connotation, and oral and visual presentation.

Psychology: Extensive coursework in behavioral sciences. Studied cognitive development and perception.

Coursework for Master of Arts

Vanderbilt University, Nashville, Tennessee

French Literature: Completed all coursework with specialty in literary analysis. Did extensive research on modern literature.